Tell us about the job
Takes about a minute. No obligation.

A heat pump asked to carry both heating and cooling duty through most of the year puts its hardest wear on the compressor and the reversing valve. Homes in Washington County, NY run heat about nine months a year, from September through May. The compressor starts and stops every time the thermostat calls, and those starts are where the stress concentrates. A contractor diagnosing a refrigerant loss or a compressor fault here checks how long the current system has been running that load, because accumulated cycling wear changes which repair is worth making and which one points toward replacement instead.

Ductwork fitted for older heating equipment was sized and sealed to different standards than what a heat pump demands. When a repair call comes in, a contractor opening the system frequently traces the performance problem back to duct losses rather than a failed component. Half the homes in Washington County, New York were built in 1963 or earlier (2020-2024 ACS 5-year). That history means a significant share of the houses here have distribution systems that have been running a heat pump's output through passages that were never meant to carry it, and the leak or the undersized joint is where the efficiency loss actually lives. A part swap that ignores that finding fixes the symptom and leaves the cause.
The Parts of a Heat Pump a Contractor Checks First

The outdoor unit sits outside the house and holds the compressor and condenser coil, which are the parts doing the heaviest work in the system. When a heat pump stops moving heat the way it should, the compressor and its associated refrigerant circuit are where a contractor looks first. A failed capacitor, a refrigerant leak, or a seized compressor each produce their own symptoms, and the outdoor unit is where most of those problems live.
Inside the house, the air handler contains the blower motor and the indoor coil, which circulates conditioned air through the home. The reversing valve sits within the refrigerant circuit and is what allows the system to shift between heating and cooling modes. When a heat pump blows the wrong temperature air or gets stuck in one mode, those two components are the next place a contractor looks.
The drawing shows a general layout of these components, and a licensed contractor determines which parts apply and what condition they are in for your specific system.
Get matched in Washington CountyWashington County, by the numbers
410 severe weather events were recorded in Washington County, New York between 2015 and 2024.
NOAA National Centers for Environmental Information, Storm Events Database, bulk CSV export, events 2015-01-01 through 2024-12-31.Half the homes in Washington County, New York were built in 1963 or earlier (2020-2024 ACS 5-year).
U.S. Census Bureau, 2020-2024 American Community Survey 5-Year EstimatesWashington County, New York holds 29,192 housing units (2020-2024 ACS 5-year).
U.S. Census Bureau, 2020-2024 American Community Survey 5-Year EstimatesOwners occupy 76.6% of the occupied homes in Washington County, New York (2020-2024 ACS 5-year).
U.S. Census Bureau, 2020-2024 American Community Survey 5-Year EstimatesSevere Weather Events in Washington County
Weather puts load on heat pumps. Every freeze, surge, or stretch of hard weather that hits Washington County asks more from the equipment, and the cumulative wear is what brings repair needs to the surface.
410 severe weather events, 2015–2024. Source: NOAA National Centers for Environmental Information, Storm Events Database.